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Leaders Letter Newsletter

Leaders Letter 47

Virtual Interviews & Hybrid Hiring Tips 

3rd May 2021,

Dear Leaders, 

Over the past couple of months, I have been working with a number of businesses that are in a good position to grow and invest in their staff and ramp up hiring again. 

I have been lucky to interview a number of great candidates virtually, it was something I experienced before I created Focus, as a c-suite candidate you have a large number of rounds of interviews, with numerous committees, the experience was long, complicated and challenging for both parties, especially with time zones. 

Although I have not perfected the art yet, here are a few ways you can improve virtual interviews and hybrid hiring to improve the experience for both you and your candidates. 

  1. Set out expectations of the interview and the layout before the interview, if it is going to be 60 minutes, it will be 60 minutes, a get to know each other section, a series of questions and a task etc. Allow the candidate to know the process and agreement in the room 
  2. An interview agenda can be a good way for lesser experienced interviewers (can work similarly to advise point 1)
  3. Let the candidate ask questions, even block out time for them to do so. It is an interview for both parties. I have observed coaching clients virtually not allow candidates to ask questions and takes more interviews and communications than in owning the interview experience   
  4. If the connection is bad or has a lag, call this out as quickly as possible. Offer to restart or turn off cameras for a while.  WiFi fails and poor connections are most often out of our hands
  5. Encourage the interviewee to have their preferred screen with their camera on top of it, eye contact and cues are essential in interviews and looking at one screen while you appear on another will be offputting
  6. If you are going to take notes, go on mute or use a notepad and pen, saves typing noises and it can appear you are on email or slack, call out if you are taking notes 
  7. Set a time for the meeting to start and a time for you and the interview panel to meet and discuss the flow of the meeting 
  8. Use software that enables waiting rooms, this sounds obvious however many companies do not enable this and someone is waiting starring at a browser screen with no context 
  9. If you are asking for presentations to be created, it is important to frame the presentation, the expectations, the timing, when the questions might be and how to handle the flow. Also, allow the candidate to use their software of choice, Google Slides, PowerPoint, Keynote, Canva etc are all options for them to showcase their skills 
  10. If you have returned to the office and working together but the candidate is remote, ensure you do not get feedback on the microphones and share signals to talk and who will operate going on mute, this can ultimately ruin the interview experience for the candidate  
  11. Take time at the start of the interview with getting to know each other questions, small talk is best to settle both sides down 
  12. If you reference something or talk about a project, a campaign or a site, use the chatbox (instant messenger) to enable the candidate to have context 
  13. Use headphones and a mic & use mute, the echo is offputting, the background noise can be reduced by using headphones and using mute 
  14. Always feedback, many interviewers especially senior interviewers do not provide feedback, provide feedback especially with virtual interviews as the feedback cycle and understanding cues can be harder to interrupt and understand 
  15. Go on do not disturb on mac or use Focus Assist on PC, there is nothing more frustrating than slack notifications, email noises and browsers pop ups ruining the interview flow 

Best of luck virtually interviewing, I know I enjoy interviewing new candidates but for others, it can be challenging and intimidating. 
If someone is quite new to interviewing help them layout questions and have a set of questions they want to ask before the interview.
We all have our own style but it is important to bring up those around you, a nervous interviewer can be very offputting.

On the other hand, if you are going to be interviewing for a new role yourself, here is the focus virtual interview guide

If you have any questions or tips you’d like to share, hit reply and I’ll happily come back to you.

Thanks,

Danny Denhard – Focus Founder

— Ever thought about improving professionally? I offer dedicated 1:2:1 coaching, coaching Marketing Directors to CEO’s. Get in touch.

PS The most popular post recently is 25 meeting recommendations definitely check them out. Also, I am expanding my one to one leadership coaching and mentoring services, hit reply for more specific information. 

Categories
Anonymous Career Advice

Is Being Visible And Playing The Game Necessary?

This week’s anonymous career advice we received a big question that is a simple one-word answer but requires more explanation and a deliberate decision to be made by you.

Dear focus, a simple question:
Is being visible and playing the game necessary?

A simple but important question!

The TLDR answer is YES!

Unfortunately, it is more necessary than many people realise. Every business I have ever worked in has had levels of the internal political game, some at low-level others it is all about playing the game at full speed.

The Important Truth

The truth that many companies will not tell you or do not onboard you with and empower you with the most important piece of information: How to succeed in this business.

This is months of detective work, asking questions and for many trial and error. This is where you need to build a strong and safe network around you and understand the motivations and drivers of those around you and above you.

Positive Being Visible

There are often times you will think being visible is a negative but actually being visible can be and should be seen as a positive for you, your career and your team.

Being visible often means you are keeping people informed, you are communicating well and you have ideas, insights and feedback (not just opinions) that will progress the company.
These are all important traits that leaders typically seek out.

Negative Visibility

Where there is often ignorance and gamesmanship towards ‘being visible’ is people who speak out or use group scenarios to speak their mind with opinions, not offering feedback based on analysis and do this to be heard rather than add value. This is not a way to succeed and will often lead to departments losing trust and leaders reducing your voice and visibility.

For those who sit in meetings and like the sound of their own voice or have to add a comment or add their 2¢ these typically are inexperienced or playing the being visible game.

Or sadly seen this work for colleagues who have been promoted or fast-tracked internally.

New Hybrid Dynamics

In the hybrid office being visible has meant something slightly different and newer dynamics have come into play, being heard in the virtual video meeting, making sure your point gets across, presenting as well remotely as in person or for some a level playing field to present with fewer interruptions.

The new hybrid dynamics will be unique in every business especially down to the tools you use, the way you organise meetings, set agenda’s and follow up with the important actions and how sidebar conversations happen now it isn’t straight after the meeting in person. It is important you map this out and understand how this operates within your business.

Playing The Game

Playing the game is something that should not exist but it does and usually is down to the nature of senior managers and the management team rewarding those around them or the behaviours they seek out.

Often leaders have copied their previous managers and believe this is the right way when really this is not and they have had poor conditioning themselves.

Middle management can be misled into following this lead, they can misread situations and behaviours that

It is important to note that even the best leaders can enjoy seeing internal battles and like to see who thrives in this environment.

Management coaching is an important element to career progression and will often lead you on the right career path both internally to your business and externally to new potential workplaces.

Playing the game often leads to internal fighting, disconnected teams from their departments and can be a huge factor in broken company cultures.

Learn The Lesson

One item you have to learn pretty quickly when you are in the executive team or in the weekly leadership meeting, you spent a lot of time working out who is playing what game and how you protect your team and manage to develop your team while navigating many people’s games.

Decision Made?

By deciding to play the game or being more visible you should understand the ways you can be successful, you have to understand the internal landscape of what is good behaviours and bad behaviours and how you might navigate difficult conversations and being comfortable upsetting potential colleagues and co-workers to be part of the game. Remember playing the game doesn’t have to be just for personal gain it should be about progressing the company and the careers around you.

Best of luck in your journey with internal games and making sure you are at the right level of company visibility.

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Three Important Related Career Advice Columns

  1. How to take over from a bad manager
  2. Will an offsite help to reconnect your team
  3. How to improve as a self taught manager

Categories
Focus News

Announcing The Future State Of Podcast

The Future State of podcast is a series of conversations between Nick Walter, the CEO of an extended reality* company Vortic and I.  

Nick and I have known each other for over ten years and often have numerous phone calls and long message threads about the state of an industry and how we think and how we would tackle that industry moving forward.

Nick and I have worked in bootstrapped businesses, successful startups and large organisations we have a good perspective on what’s happening and where the industry is and potentially should go.

The Podcast Explained

Nick and I deep dive into important and up-and-coming business areas, we discuss the current state of that particular business area, we debate what the important areas are, the opportunity in the market and then we provide our hot takes and the future state of that industry.

The podcast is weekly and typically goes live on Thursday’s.

Research & Insights Driven

We take a number of hours each week to research and talk to business minds within the space to be able to tackle rich and immersive topics.

The Future State podcast was built to provide more than just what is happening in the news or what you can read with a quick Google search, we break down each episode with our full notes not just show notes and we share our notes and insights via email so you never have to take too many notes and never miss an episode.

Why Listen?

Nick and I don’t hold back on opinions and potential actions so it’s not just another bland business podcast without personality or qualified opinion.

The First Three Episodes Cover:

  1. The future state of brand endorsements and brand partnerships.
    Why Anthony Joshua and Revolut might just be another Instagram deal
  2. The future state of football.
    Why the business side of the European Super League is so important and overlooked
  3. The future state of conferences
    Why large conferences might have died and why going niche might just be the answer for the organisers, the attendees and the speakers.

Sign Up & Get Insights & The Podcast Delivered To You

Or visit thefuturestate.co.uk and read (and listen) to the full industry breakdown.

Listen To The First Three Episodes:

The Future State Of Conferences The Future State Podcast

This week Nick and Danny talk about the future state of conferences and large events. Nick offers a number of quotes of the week contenders alongside some great (& strong) opinions around what conferences were, why they aren’t going to be what they were and why the future state is going to be different Nick and Danny discuss: Are in-person conferences coming back in 2021 / 2022? Did the old conference work for anyone other than the organiser? Who did great things with events and online panels in the lockdown? The conference economics & secret: Price of entrance (high) x location x venue size (cram as many in as possible) & space x speaker quality x speaker logos x number of conferences = decent businessWhat “Physical exclusivity, digital inclusivity” is going to mean For the full breakdown, notes and insights go to thefuturestate.co.uk and sign up to receive exclusive first listens and deep dives from Nick and Danny 
  1. The Future State Of Conferences
  2. The Future State Of Football – The European Super League

Subscribe on your Podcast app of choice: Apple // Spotify // Amazon Music // Listen Notes // Mixcloud // Deezer // Simplecast // or via RSS.


*What is XR

Categories
Anonymous Career Advice

Taking Over From A Bad Manager

This week in the anonymous career advice column, we tackle something many managers will encounter when taking over a team or a department.

Dear Focus, I have recently taken over from a bad manager, they have dented the team’s confidence and they have zero trust, what should I do?

One of the guaranteed occurrences in management careers is we take over from a bad manager.

However good a manager you believe you are there will be certain aspects of your management style that will remind someone of their previous manager and open professional scars or wounds that need to heal.

Almost all management styles differ, especially when you come in from another company and take over an existing team that have worked closely together for a year.

The best approach is to create a simple transition plan for the team to move forward and become a trusted part of the team and the company.

Our recommended approach is to listen and ask a number of questions and address these concerns and previous experiences:

StepAction
1 – Ask for insightsAsk your team for insights and examples of poor management. This should not be considered a session to be completely negative but a step towards a proactive therapy session
2 – Acknowledge poor leadershipOne of the most important steps is to identify and highlight there were a number of issues and recommend how you can work to improve this collectively.

Be clear everyone has shortcomings and you will try your hardest to remove these behaviours from your management
3 – Identifier your style and talk it through with the teamOne important step almost all leaders I have worked under or with has called out their style and talked through what they are good at and what they are bad at and how they like to work, especially now you are armed with important information.
4 – Create space The most important step is to take a step back and observe how the team performs and look to come to you with any issues or how they work through their issues when they think no one is watching.

Trust is built through experiences but also knowing they can come to you when they need to. It is vital to be available when they need assistance
5 – Ask for open feedbackOnce you have given the team space and become approachable, ask for open feedback in a form you can keep a record of and show you have made progress.

Recording feedback and keeping open dialogue gives you a way to encourage more open communication.

Know when to take it offline or move to one to one
6 – Meet monthly and celebrate Something that many good sports coaches do is meet with their players and teams directly regularly, this is also a trait some of the best people managers I have worked with or feedback I have received directly.

The next step: celebrate as a group and as a team to build more trust and recognise there has been both business performance improvements and personal developments.

When there have been examples of behaviours being repeated or removed, call it out early.

It is important to note: Good managers set behaviours, set their teams to succeed and help to guide company culture and improve organisational health, bad managers set environments and often create poor cross-functional collaboration and internal fighting. Bad managers can also completely by accident create strong team bonds – this can be great news for you or a challenge to be aware of, tribal behaviour can be combative against a new leader.
Learn when to guide or when just to get out the way.

Best of luck with removing the negative energy and previous leadership issues, this won’t be an instant problem to solve but one with a couple of positive steps and then a giant leap will be made. Think of the first few weeks as a hangover period that will clear and lift and clarity and delivery ensue.

Categories
Leaders Letter Newsletter

Leaders Letter 46

My Go To Operational & Organisational Tips 

26th April 2021,

Dear leaders, I trust you had a good week and ready for the week ahead.

Some of the most popular leaders letters are me sharing my way of work and the frameworks I use.

So here is a select series of my operational ways of work:

Split out your browsers, inboxes and messages 

  • One for work 
  • Home for another. 

Helps you prioritise, maintain and apply prioritisation. 

Take and keep notes but have a system  

  • I am a huge note taker and keeping a record, especially of micro-moments, select one way of taking notes, often in person pen and pad works best, type up (or scan and copy text), 
  • Categorise and link to other notes. Think of the 1:2:1’s, the department notes you have to keep and actions you have given and the ideas you have on an ongoing basis.
    These are all-important to take notes, check in on progress and revisit. 
  • Revisit the Decision documents, company typically only work when ‘centralised knowledge’ is kept, updated and shared. 

No pointless or boring meeting rules

  • Meetings always have an owner – clearly called out and run by said owner
  • No attendees leave a well organised intentional meeting – be intentional and explain why they should attend and what their role is in this meeting and moving forward
  • Always have a no leaving rule (no leaving early or no leaving because you were invited to a bad or unorganised) – roll this out company-wide so it sticks 
  • Meeting feedback is a gift – offer an open document for feedback. Many businesses can operate with silent start meetings, meaning they have centralised documents and share their thoughts and feedback and then discuss with one chair who updates and then the notes are reviewed and discussed.

Statuses Work

  • Have work statuses. The ones that typically work for my clients:  
    • Available
    • Away
    • In a meeting
    • At lunch
    • Deep work aka Do not disturb 
  • Ensure everyone understands what to use and when. This is not checking up on colleagues, this is to help understand how to support colleagues time and energy
  • Even if the most senior management team members or the HiPPO contacts you, follow the statuses to manage expectations. 

Clear Internal Comms 

  • IM channels for quick updates not long threads
  • Stories style video updates work, even think about replacing in-person standup (Work in progress meetings definitely can be replaced and shortened)
  • Documents for more in-depth deliberate conversations 
  • One dedicated project management tool (Notion, Monday or confluence all work well)
  • Email for external comms and important internal updates 

Good luck rolling these out, happily get in touch if you have any questions around these points.

Thanks and have a good week,

Danny Denhard


Other Great Leaders Letters:

One problem two solutions framework

Risk vs benefit framework

Three questions to build better relationships

Fewer managers, more coaches and mentors

Commitment: Communicate clearly

Categories
Focus News

Manager Coaching Courses

As Focus mission is to fix the broken world of work, we have spoken to a large number of “leaders” and managers about what is broken in their workplace and how we can collaborate on fixing fundamentals to complex problems that they are facing as a business or as a leadership team.

Our dedicated weekly Focus newsletter, leaders letters, helps people with a senior title evolve and become leaders or improve their leadership skills.

The Elephant In The Room

Let’s address the elephant in the room, managers and above rarely receive or seek out management coaching or training.

This is a big problem…

  • for managers
  • for teams
  • and importantly for their businesses.

Why is this a big problem? Your personal development will slow, your career will likely stagnate and your business performance will only hit a certain level.

Managers of all levels and experience require constant improvement, yes you can learn on the job, however, typically you do not improve any of your core skills or arguably, more importantly, your core weaknesses.

How can you improve any baseline numbers or hit targets or KPI’s when you are failing to improve yourself?

Professional Business Requires Coaching

Sports and business have many parallels, the difference is in almost all professional sports you have dedicated coaches, you receive coaching daily for your professional career and the majority of the team you are coached on improving your weaknesses and improving your core skills and then applying this in a team and squad environment.

Even the worlds best and greatest athletes are coached seek help and receive coaching every day!
This should be no different for business professionals.

This very rarely happens in the work setting, the only time this happens is when executives are recommended a coach or a startup is maturing and the investment team seeks out a coach for a founder or the founding team.

Career Stagnation Is Your Problem

Almost every career stagnates at one place or another, this can be more many reasons, the most common; you stop wanting to progress and seek out help, seek out improving your weaknesses or seek out a mentor or a professional coach.

Step up and develop your career!

Put On Your Own Oxygen Mask First

Put on your own oxygen mask is a famous business quote that translates to look after yourself first, this could not be truer notably when it comes to actually helping your team or business improve, if you are not improving yourself, how are you improving others?

Invest In You

One of the big takeaways in talking to leaders is they end up not using their training budget or “wasting it conferences”.

Stop wasting your annual training budget on conferences you learn small and disposable pieces of information or fail to attend because you are too busy.

Get Focus: Professional Management Coaching

Focus offers a tailored package that has been built for managers across all levels, whether you are a:

  • A newly promoted manager
  • A Head of Team or Head of Department
  • A Director who is lacking confidence or delivery is slipping away
  • A VP who is too busy juggling meeting requests and sitting in back to back meetings to develop themselves or their team
  • A C-suite member who has become detached from their discipline or lost their influence over their team.

We work together with you, we then:

  • Build a tailored package to your specific situation
  • Build a growth plan together
  • Build your skills, session by session
  • Build out your confidence and communications skills
  • Build out a set of templates for you to use and roll out internally

The Packages

The Focus 1-2-1 Coaching Packages can be brought in blocks or per session.

Each coaching session is 60 minutes and virtual. Each session is one to one, with homework to improve your skills and actions to tackle and roll out after every session.

No Timewasting! To ensure we are compatible and you want to be coached, we arrange a quick 15-minute session to run your situation and see if we would be a good fit.

The packages can be paid for directly from your business or if you are looking to pay for this yourself this can be set up. This enables you to invest in yourself or your company to invest in your long term success.

Get in touch below to start your coaching with Focus.

Coach Quote Eric Schmidt
Categories
Friday Focus

Friday Focus – 23rd April

This week’s Friday Focus, here are five updates from brilliant leadership coach David Marquet.

I highly recommend reading Turn the Ship Around, it’s a must-read for leaders and will improve how you think about being better communicators, being more impactful and respected at a deeper level.

The Five Leadership Gems:

A leaders job:

Open & Curious

A Leader Is A Farmer

Teams: Happy Then Success

Leadership Principles

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Categories
Anonymous Career Advice

Virtual Interview Failures

In this week’s anonymous career feedback, we tackle virtual interviews and how to handle potential difficulties and how to impress,  

Dear Focus, I keep stumbling at interviews, what can I do to improve my virtual interviews? 

Interviews are difficult, whether they are in person, completely virtual or in the future hybrid, some in-person others virtual.

Virtual interviews should not be too much different to in-person interviews, however, the feel and flow can be offputting and each internet connection and quality of connection alongside the quality of headphone, the quality of your sound via your microphone, the background distractions and how good your webcam is can feel like competitive edges or a negative from the first hello, how are you. 

In 2021 the majority of interviews will be virtual, or virtual first with a second or third in person, if you have worked for a large international business or in a senior role this process has not changed but for many less experienced in these scenarios will feel daunting and hard to gage. 

No interview is ever the same, some interviewers are bad interviewers, some interviewees have off days or days they struggle to interview well. Like a good video meeting or session, there are components you can control and set yourself up for success rather than failure.

The best advice we can provide is: 

Pre-Interview 

  • Be prepared
  • Write down the questions on a notepad so as not to flick between screens or applications 
  • Ask clarifying questions before the interview during interview can take any flow away the interview and talking openly 
  • Arrange your desk and camera so you are looking at the camera and having “dedicated eye contact”
  • Do your research – let the interviewing panel know you have prepared 
  • Get yourself a drink and anything you might need like a tissue etc 
  • If you have a mac switch on do not disturb, there is a similar mode on PCs
  • Download the web client natively, browsers can be slow or need processing 
  • Join on time 

During The Interview 

  • Eye contact as much as possible 
  • Remember you are on camera 
  • Focus on the interview, not interior distractions 
  • Let the interviewers know you are taking notes 
  • Go through your list of questions, it is completely fine to take notes and ask numerous questions 
  • If the tools or software struggles call this out early and recommend logging back in or using another tool, do not struggle through with, own and lead interviews 
  • Answer as openly and honestly as possible 
  • Show you know the deck or document you have created, reading each slide bullet by bullet doesn’t show you are prepared or confident 
  • Don’t be afraid to ask questions and let interviewers know there could be a delay 
  • If you have been asked to prepare anything consider how you can leverage third-party tools to record the video or send a copy of the information before the interview like you might with an important pitch or strategy session 
  • Ask about the company culture and recent failures – this shows you are interested and you ask important questions 
  • Think timelines, budgets and delivery – these are typically the three sections and story arch you have to deliver on 
  • Understand what the timeline is you are working towards 
  • If you have other interviews let the team know

Post Interview 

  • Ask follow up questions 
  • Ask for feedback 
  • Take the time to send through any links referenced 
  • If you wish you had said something, you can liaise with the team to provide more content 
  • Take the time to collate your thoughts and ideas 

Often your best work is not what the interviewing panel is looking for, often you will go over and above and you miss crucial summaries (exec summaries are priceless) or talk in the language of the panel, everyone has different challenges in interviews it is about being prepared, being able to connect with the interview panel and having a direct point and reference to guide your interview towards.

This year won’t be easy but often practise makes perfect and if you can practise with friends, family or a potential management coach or professional mentor.  

Categories
Leaders Letter Newsletter

Leaders Letter 45

Professional Injuries & Rehab 

Dear leaders, I trust you had a good weekend. 

As I have mentioned before, I love coaching and mentoring. I currently have two great coaching clients and it is the highlight of my week whenever we sit down, zoom and run through coaching sessions. 

Something that came up in a recent mentoring session was being conditioned by a previous experience and it having a lasting impact on their career. 

I for one know I have many battle wounds and mental scars from previous workplaces and I am open to telling many of these to help to share and show we all have them and let them know being vulnerable is part of the process with us. 

Something many managers forget is the professional injuries our team members suffer or have suffered at previous companies or under previous management.
Truth be told some might be impacted by our management styles today. 

Yes, being busy is a part of it, an (important) however, not being close enough to the team and choosing to be a coach or mentor vs not having to be specific people’s manager is not taught and rarely discussed in management books or courses. 

Like athletes, injuries take a tremendous toll on us, physically and mentally and are often triggered by repeat events or similar results from a similar approach. 

This is one of the reasons why I recommend more coaches and mentors than managers. Coaches improve performance and recognise weakness that needs more personalised coaching. Managers rarely have the skillset for this.

We need rehab, we need to retrain and strengthen, what is different in the workplace especially large corporations, this is often left to the individual to work through, professional assistance and training is not promoted or recommended by managers or management teams. 

It is the time to balance this, help your team or department members seek professional help or self start and find a coach or mentor to help work on their injuries and improve our reliance and our strength. Training budgets should be used to train and retrain. 

I highly recommend updating your leadership principles to include developing your colleagues with coaching and rehab.

This week consider how you can take forward your colleague’s professional injuries or scars and look to offer a chance for them to rehabilitate. It doesn’t have to cost a huge amount of money or time but the benefit for you, your colleague and the business in a short period of time will be huge. 

Have a great week and take the time to list of a couple of your own injuries and how you might rehab them.  Professional 1-2-1 coaching is only an email away.

Thanks, 

Danny Denhard 

Focus Founder 

Five Important Reads To Read & Share 

  1. Return to the office checklist – reduce the anxiety around returning to the office 
  2. Recording mico-moments – this should be a micro moment   
  3. Offsites to reconnect as a team – need to reconnect with your team? An off-site or on-site done well with help you win the next two quarters  
  4. Fight, flight or freeze – changing the default reaction of teams
  5. Time for a co-pilot? – Is it time to revisit whether you need more support or the team needs a different pilot?
Categories
Business Performance

25 Meeting Recommendations

 

Meetings take up to 15% of all time within work. In very few organisations they teach you how to run successful meetings, how attendees are supposed to participate and what success looks like at the end of each meetings.

Company success is often shaped as much by meetings as their company strategy. 

Bad meetings impact company culture and often are the causes of teams misaligning and interpersonal conflict. 

With the number of meetings increasing, the lengths of meetings reducing but the frequency of repeat meetings, it is essential we reduce the friction of meetings and help to structure, optimise and improve meetings. 

On our mission to fix the broken world of work, we collated our 25 most suggested meeting recommendations to help your organisation to succeed. 

  1. Ask the question: does this have to be a meeting?
  2. Answer: Could this be a memo? 
  3. Whole company agreement: No meetings to have another meeting 
  4. AHA: Always Have Agenda’s 
  5. Keep track of ‘meeting moments and movements’ – centralise all notes, decisions and actions and share across to all invitees and if open allow all to view
  6. Always answer what is the objective of this meeting
  7. Agendas are great for meetings that require structure 
  8. Always have refresh agendas – with 50% of meetings repeat and agendas recycled you are fighting against yourself 
  9. No agenda = No attendance can work if enforce top to bottom 
  10. Agendas remove creativity – think of this when brainstorming and problem-solving 
  11. Always explain to each attendee why they are attending, what their expected role is and how they can help move the meeting forward 
  12. HiPPO’s have to encourage and support employee first engagement 
  13. Have no spectators rules – Steve Jobs would remove people who did not contribute to meetings 
  14. Remove awkward starts to meetings 
  15. If the meeting fails quickly gift people their time back 
  16. Feedback is a gift, survey attendees and asks for feedback sessions in the last five minutes of meetings (open documents for open feedback) 
  17. Always have a social element to meetings, never dive straight in, scientific studies and cultural differences have proven no social elements break social bonds and trust in the work environment 
  18. Meeting recovery syndrome is a hugely under-recognised issue within businesses, reduce the number of meetings and 
  19. Employees need help to manage calendars especially in hybrid environments, help to manage and have a meeting champion to share tips and best practices and offer training 
  20. Hybrid meetings are challenging, applying the same attention to those remote as those in the office, you must follow the no a team (in office) and b team (working remotely). Checking on remote attendees and asking for their opinions will be equalisers. Reviewing meeting notes and document updates will be important 
  21. Have meeting attendance guidelines. The quality of meetings drop the more that attend
    1. Other companies rules:
      1. 10 people (Google)
      2. 6 people (Apple)
      3. 2 pizza rule (Amazon) & 7 people + approval by senior meeting
  22. Remove meetings after 16.00 – least productive and often rushed.
    1. If you are an international or tri-time zone company consider how you can rotate these meetings  
  23. Silent start meetings are great for longer-form meetings requiring insights, discussion and alignment. 
  24. Keep and update your decision document to keep clear communications and a canonical home of decisions 
  25. Remember how we are engineered, information architecture is essential, an easy way to find out information and find relevant historical notes for those who were not at the company helps understand how to be successful.
    Meeting name > Date > Project > Department often works best  

Important Related Reading To Improve Business Performance: